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Professional conduct

We conduct all of our activities professionally, lawfully and with integrity. We take great care to be completely objective in our judgment and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients.

 

Ethics

Due to the sensitive nature of our particular consultancy services, we will always conduct our services honestly and honorably, and expect our clients and suppliers to do the same. Our advice, strategic assistance and the methods imparted through our training, take proper account of ethical considerations, together with the protection and enhancement of the moral position of our clients and suppliers.

 

Contracts

The quality of our service and the value of our support provide the only true basis for continuity. We always try to meet our clients' contractual requirements, and particularly for situations where an external funding provider requires more official parameters and controls.

 

Fees

Our fees are always reflective of the revolutionary services we provide our clients. They are leading-edge and fully customized protocols, tailored to our specific clients, from Frank himself. We always try to propose solutions which accommodate our clients' available budgets and timescales. We aim to be as flexible as possible in the way that our services our charged but because our particular consultancy services are specialized skills, thought process and knowledge teaching, our fees will be charged in advance, either as fixed project fees or on retainers basis, so that we and our clients can plan reliably for what lies ahead, and how it is to be achieved and financially justified.

 

Quality assurance

We maintain the quality of what we do through constant ongoing review with our clients, of all aims, activities, outcomes and the cost-effectiveness of every activity. We encourage regular review meetings as regular progress reports.

 

 Intellectual property and moral rights

We retain the moral rights in, and ownership of, all intellectual properties and copyrights that we bring and use unless agreed otherwise in advance with our clients. In return we will equally respect all moral and intellectual copyrights vested in our clients' intellectual properties.

 

Duty of care

Our actions and advice will always conform to relevant law, and we believe that all businesses and organizations, including this consultancy, should avoid causing any adverse effect on the human rights of people in the organizations we deal with, the local and wider environments, and the well-being of society at large.

 

 Confidentiality

We are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our customers, suppliers and associates.

 

Equality and discrimination

We always strive to be fair and objective in our advice and actions, and we are never influenced in our decisions, actions or recommendations by issues of gender, race, creed, color, age or personal disability.